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Sunday, April 01, 2007

Thank You Canadian Tire - Gardiner's Rd., Kingston

I thought this deserves its own entry...

I was driving home from Ann & Dan's today and was just hitting Kingston when my driver's side windshield wiper (it was raining) went' wayyy to the left... off the glass and actually past the frame of the car. Arrrgh! I had just had the linkage in my wipers replaced at my dealer so I was not happy. There was no way I could drive home on the 401 without a windshield wiper! Luckily I was about to hit the Gardiner's Road exit, and I knew there was a Canadian Tire on that road.

So I took the exit... with poor visibility of course! I carefully made my way to the Service area, parked my car and went in. I wasn't happy... and worried that it would be hours before they could even look at my car. I was expected at my Mum's for about 5pm for a b-day dinner. The gentleman at the counter took my car in right away... about 10 minutes later he came back and gave me the thumbs up. Apparently the bolt on my wiper arm had loosened (or had not been tightened properly???) and all it needed was tightening which he did for me. I was shocked when he presented me with the invoice... a total of $0.00 Wow! He didn't have to do that... but I don't look a gift horse in the mouth. I thanked him several times and I was back on the road again.

So... I give Canadian Tire on Gardiner's Rd. in Kingston two thumbs up!


Rebel In Ontario said...

The Canadian Tire you mentioned is the one that we shop at all the time and I have NO complaints about them at all, wonderful customer service and if you are looking for something they don't have, they will find it for you. Glad you had a wonderful weekend, next time be sure to let me know you are coming thru and you will have to stop and see me!

stitcherw said...

That was so nice of them, what wonderful service. I'm glad it was taken care of so quickly and easily for you.